F.A.Q.

Frequently Asked Question

1. What is "medical tourism"?
   Medical tourism is the act of traveling outside of your country for medical treatment. Due to the high cost and long wait for health care in your country, medical tourism has become one of the world's fastest growing industries. International hospitals offer medical treatment at a significantly lower cost, providing individuals with a viable and timely alternative to managing their health. More than ever, people are choosing to travel abroad for affordable and immediate medical care, opting to recover in privacy while enjoying the beauty and cultural experience of another country.
2. Why should I use CosmosHealthSolutions.com?
   Cosmos Health Solutions believes that quality, timely and affordable health care should be available to everyone. More and more people are choosing to travel abroad for medical services, but the selection of a hospital can be difficult and confusing. Cosmos Health Solutions is proud to take the guesswork out of the equation for our patients. We only align ourselves withfacilities that can meet our highly stringent set of criteria for professionalism, competency, cleanliness and safety. All staff at our partner hospitals speak fluent English and provide us proof of training and insurance.
3. Cosmos Health Solutions does not charge you for the medical services provided.In addition to arranging your surgery, we can organize your accommodation, site-seeing and other related services. Our goal is to make the process as easy as possible for our patients.
4. What medical treatments are available through your company?
   Through Cosmos Health Solutions the most common medical treatments which are specialized today are cosmetic and plastic surgery and eyesurgery. In addition we can service any other health inquiry upon request. So, please let us know if the surgery you require is not listed. We will contact our hospitals and they will let us know if they will be able to perform your surgery or what options are available to you.
5. Is medical tourism legal?
   Yes. Avoiding wait lists and high costs by opting to receive your medical treatment elsewhere is entirely up to you. It is not illegal to go outside of your country's health care system to receive treatment.
6. How much will it cost?
   Depending on procedure and individual health needs, prices may vary. When you will receive the reply of your inquiry it will include all cost information about the operation you are interested in. To receive an estimate, please send us your inquiry.
7. Why should I pay for something I can get for free or partially covered?
   Although your insurance or medical plan might cover the procedure, there may be a lengthy wait list or the overseas alternative may still be cheaper. You must decide whether you want to tolerate any suffering or discomfort while you wait.
8. Is the procedure covered under any insurance plans?
   We advise that you speak with your insurance company. We do not bill insurance companies, but will provide proof of payment for your claim.
9. Do you give medical opinions and advice?
   No. Cosmos Health Solutions is a medical tourism company and cannot offer medical advice.
10. Is there any correspondence with the surgeon prior to travel?
    Yes. If correspondence is requested by you, your physician or surgeon, we will make the appropriate arrangements.
11. Do I have to tell my doctor?
    We recommend that you inform your physician of your consideration to receive medical treatment in another country. Cosmos Health Solutions can arrange for correspondence between the surgeon and your physician if requested or required.
12. Which medical centers can I go to?
    Currently, Cosmos Health Solutions offers referrals to leading medical facilities in Greece.
13. How do I know if the hospitals and clinics you refer are accredited?
    A tremendous amount of effort has been made to research and validate the authenticity and credibility of hospitals and clinics.
14. Do I decide where and in which hospital my procedure will take place?
    The choice is entirely up to you as to where and when you would like your surgery performed.
15. What if I have a serious medical condition?
    Depending on individual circumstances and health, overseas travel may not be recommended by the surgeon. However, if your travel is approved, then international medical facilities may be the option for you. Making a timely decision for affordable medical care is crucial for serious conditions. To explore this option, simply contact us. The sooner you have all the options before you, the sooner you can receive the medical attention you need.
16. Can I go sight-seeing?
    Yes. If you wish to tour the country you will be visiting, Cosmos Health Solutions can assist you in making arrangements. Depending on medical procedure received, you may prefer to sight-see prior to your hospital stay.
17. Can someone come along with me?
    Accommodations at the hospital do not include a guest unless the extra cost is covered by you. All selected hospitals offer superior nursing services during day time and over night which makes unnecessary the accommodation of a guest in the hospital.
18. What language do they speak at the hospital?
    All of our partners are required to have English speaking staff at all stages of patient contact, including administrative personnel, nurses, doctors and surgeons.
19. Is there any follow-up care once I return home?
    We recommend that patients inform their regular physician of the upcoming procedure so that they may receive their follow-up care locally. We can arrange any necessary communication between the surgeon and your physician as requested.
20. How safe is the information that I enter on the website?
    We use the latest encryption technology available to protect all your personal information. Any information provided will not be seen by anyone not associated with CosmosHealthSolutions.com
21. How do I report a problem with the website?
    Any problems experienced with the website can reported through email info@cosmoshealthsolutions.com